Every Workplace Problem Has a RESET Point™.

It may occur when performance begins to slip, behavior crosses a line, conflict emerges, a safety concern surfaces, or an employee says something that requires attention. Too often, that moment passes without intervention. By the time HR becomes involved, the organization is managing the escalation rather than the beginning.

L³ RESET™ was built for that moment.

L³ RESET™ is a proprietary leadership system developed by Training Marbles, Inc. to equip frontline supervisors to recognize workplace issues earlier, determine what the moment requires, step into necessary conversations, and follow through consistently before small problems become organizational risk.

L³ RESET™ does not replace HR judgment or organizational policies. It strengthens the point in the organization where many workplace issues first become visible: the frontline supervisor.

Organizations invest in policies, training, culture initiatives, leadership development, and HR systems—yet preventable problems still escalate.

Often, the missing link is what happens between recognizing that something is wrong and taking appropriate action.

A supervisor notices something but hesitates. A conversation is avoided. Documentation never occurs. Follow-up is missed. An HR Red Flag isn't recognized.

The moment passes.

The organization eventually pays for the conversation that never happened.

L³ RESET™ is designed to bridge that gap.

At the center of the system is a simple leadership reality:

There is often a GAP between what should be happening and what is actually happening.

L³ RESET™ helps supervisors recognize that GAP and determine what the moment requires.

The system combines:

• Supervisor leadership training grounded in real workplace situations
• Practical conversation guidance and structured decision support
• Real-world scenario application
• Documentation and follow-through support
• Guidance for recognizing when HR involvement is necessary
• Organizational visibility into recurring patterns and trends
• SaaS technology that operationalizes and scales the methodology

The technology supports the system. It is not the system.

L³ RESET™ did not begin as a software concept or theoretical leadership model.

It grew from nearly three decades of Dyann McDowell and Training Marbles working with organizations through workplace investigations, employee relations, leadership development, conflict, and culture realignment—and repeatedly seeing what happens after the storm.

A recurring question emerged:

Where could this have changed?

Again and again, there had been an earlier opportunity for someone to recognize what was happening and change what happened next.

That insight became the RESET Point™.

L³ RESET™ was built to equip supervisors for it.