Lean In
Recognize the moment and step into necessary conversations.
LEAN IN • LISTEN • LEARN
Recognize the moment. Equip the response.
A RESET Point™ is the moment when a supervisor’s response—or silence—can change what happens next.
L³ RESET™ was built for that moment.
LEAN IN • LISTEN • LEARN
Three foundational leadership actions.
The system is built around three foundational leadership actions:
These actions help supervisors move from:
“Something is happening, but I’m not sure what to do.”to:
“I recognize the moment. I understand what requires attention. I know what to do next.”
Listen
Understand what requires attention.
Learn
Determine what the moment requires and know what to do next.
Recognize the GAP
The L³ RESET™ Approach
At the center of the system is a simple leadership reality:
There is often a GAP between what should be happening and what is actually happening.
L³ RESET™ helps supervisors recognize that GAP and determine what the moment requires.
The system combines:
- Supervisor leadership training grounded in real workplace situations
- Practical conversation guidance and structured decision support
- Real-world scenario application
- Documentation and follow-through support
- Guidance for recognizing when HR involvement is necessary
- Organizational visibility into recurring patterns and trends
- SaaS technology that operationalizes and scales the methodology
The technology supports the system. It is not the system.
Strengthen the frontline supervisor.
L³ RESET™ is a proprietary leadership system developed by Training Marbles, Inc. to equip frontline supervisors to recognize workplace issues earlier, determine what the moment requires, step into necessary conversations, and follow through consistently before small problems become organizational risk.
L³ RESET™ does not replace HR judgment or organizational policies. It strengthens the point in the organization where many workplace issues first become visible: the frontline supervisor.
Built from experience
Why L³ RESET™ Is Different
L³ RESET™ did not begin as a software concept or theoretical leadership model.
It grew from nearly three decades of Dyann McDowell and Training Marbles working with organizations through workplace investigations, employee relations, leadership development, conflict, and culture realignment—and repeatedly seeing what happens after the storm.
A recurring question emerged:
Where could this have changed?
Again and again, there had been an earlier opportunity for someone to recognize what was happening and change what happened next.
That insight became the RESET Point™.
L³ RESET™ was built to equip supervisors for it.
RESET Point™ diagnoses the moment.
L³ RESET™ equips the response.
Leadership support for the moments that shape what happens next.