Recognize what the moment requires.
There is often a GAP between what should be happening and what is actually happening.
L³ RESET™ helps supervisors recognize that GAP and determine what the moment requires.
From recognition to follow-through.
Practical conversation guidance, structured decision support, and real-world scenario application.
Recognize the moment
Understand what requires attention and determine what the moment requires.
Explore conversation support →
Know what to do next
Guidance for recognizing when HR involvement is necessary.
Explore the approach →Follow through consistently
Documentation and follow-through support to strengthen supervisor consistency.
Explore documentation support →Support that carries into the workplace.
The system combines:
- Supervisor leadership training grounded in real workplace situations
- Practical conversation guidance and structured decision support
- Real-world scenario application
- Documentation and follow-through support
- Guidance for recognizing when HR involvement is necessary
- Organizational visibility into recurring patterns and trends
- SaaS technology that operationalizes and scales the methodology
The technology supports the system. It is not the system.
Why L³ RESET™ Is Different
L³ RESET™ did not begin as a software concept or theoretical leadership model.
It grew from nearly three decades of Dyann McDowell and Training Marbles working with organizations through workplace investigations, employee relations, leadership development, conflict, and culture realignment—and repeatedly seeing what happens after the storm.
A recurring question emerged:
Where could this have changed?
Again and again, there had been an earlier opportunity for someone to recognize what was happening and change what happened next.
That insight became the RESET Point™.
L³ RESET™ was built to equip supervisors for it.
RESET Point™ diagnoses the moment.
L³ RESET™ equips the response.
Leadership support for the moments that shape what happens next.